Terms & Conditions

1. Acceptance of Terms

By accessing or using the Ontech Solutions website, submitting a form, booking a consultation, or communicating with our team, you agree to follow these Terms & Conditions.

If you do not agree with these terms, please do not use our website or services.

2. About Our Services

Ontech Solutions provides remote staffing and business support services, including virtual assistants, customer support, telemarketing, lead generation, digital marketing, website development, SEO, back-office support, appointment setting, bookkeeping, and related business support solutions.

Service availability, scope, timelines, pricing, and deliverables may vary depending on client requirements and will be discussed before starting any project or engagement.

3. Website Use

You agree to use our website only for lawful and appropriate purposes. You must not use the website in any way that may damage, disable, overload, or interfere with the website or its security.

• Do not submit false or misleading information.
• Do not attempt to access restricted areas of the website.
• Do not copy, misuse, or exploit website content without permission.
• Do not use the website for spam, fraud, or harmful activities.

4. Consultations and Service Requests

Submitting a contact form or booking a consultation does not create a binding service agreement. A service relationship begins only after both parties agree to the scope, pricing, responsibilities, and terms of service.

We reserve the right to accept, reject, or discontinue any service request if it is not suitable for our business, resources, policies, or legal obligations.

5. Pricing and Payments

Pricing may depend on the type of service, number of staff, required hours, project scope, complexity, and client requirements. Any pricing displayed or discussed may be subject to final confirmation.

Payment terms, billing schedules, refunds, cancellations, and service commitments may be defined in a separate agreement or proposal between Ontech Solutions and the client.

6. Client Responsibilities

Clients are responsible for providing accurate information, clear instructions, timely feedback, and necessary access or materials required to perform services.

Delays in providing information, approvals, access, or feedback may affect project timelines, service quality, or delivery schedules.

7. Intellectual Property

All website content, design elements, text, graphics, branding, and other materials on this website are the property of Ontech Solutions or used with permission, unless stated otherwise.

You may not copy, reproduce, distribute, modify, or use our website content for commercial purposes without written permission.

8. Third-Party Tools and Services

Our services or website may involve third-party tools, platforms, software, links, or integrations. Ontech Solutions is not responsible for the availability, policies, security, or performance of third-party services.

Users and clients should review the terms and policies of any third-party platforms they use.

9. Limitation of Liability

Ontech Solutions aims to provide reliable services and accurate website information, but we do not guarantee that the website will always be error-free, uninterrupted, or fully secure.

To the maximum extent permitted by law, Ontech Solutions shall not be liable for indirect, incidental, special, or consequential damages arising from website use or service inquiries.

10. No Guaranteed Results

While we work to provide quality business support services, we do not guarantee specific business outcomes, revenue increases, rankings, leads, sales, or performance results unless clearly stated in a separate written agreement.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

Please review our Privacy Policy for more details.

12. Changes to Terms

Ontech Solutions may update these Terms & Conditions at any time. Updates will be posted on this page with a revised date. Continued use of the website after changes means you accept the updated terms.